Compare the 3 Shopify Moneybird apps: Combidesk, Webwinkelfacturen and New craft. Features, pricing, B2B support and real-time sync compared side by side.
Three different apps. All claiming to connect your Shopify store to Moneybird. Each with different pricing tiers, different feature sets, and wildly different reviews. If you’ve spent any time comparing your options, you probably ended up more confused than when you started.
This guide breaks down the three main Shopify Moneybird integration options available right now: Combidesk, Webwinkelfacturen, and New craft. We’ll look at what each one actually does, what it costs, and which one fits your store.
Let’s start with the basics. All three apps do the same core thing: take orders from Shopify, create invoices in Moneybird. But the details matter.
| Feature | Combidesk | Webwinkelfacturen | New craft |
|---|---|---|---|
| Pricing | $18-54/mo | $15.95/mo | $29/mo |
| Free trial | 30 days | 30 days | 14 days |
| Sync frequency | Every 15-60 min (plan dependent) | Every 60 min | Real-time (webhook) |
| Shopify App Store rating | 3.5/5 (23 reviews) | 4.1/5 (7 reviews) | New |
| Automatic invoices | Yes | Yes | Yes |
| Customer sync | Yes | Yes | Yes (with B2B enrichment) |
| Credit invoices on refund | Yes | Limited | Yes (partial + full) |
| Payment registration | Premium plan ($36+) | No | Yes (included) |
| Invoice template routing | No | No | Yes (by country, language, tags, B2B) |
| VAT ID auto-detection | No | No | Yes (metafields + order attributes) |
| B2B contact enrichment | No | No | Yes (company, VAT, contact person) |
| Ledger account mapping | Basic | Basic | By product type |
| Shopify POS support | Premium plan ($36+) | No | No |
| Email invoices via Moneybird | No | No | Yes (immediate or scheduled) |
| Built as Shopify embedded app | No (external dashboard) | No (external dashboard) | Yes (native Shopify admin) |
Combidesk is the most established player. They’ve been around for years, and their Moneybird Bookkeeping app sits at 23 reviews on the Shopify App Store. They sync orders on a schedule (every 15 to 60 minutes depending on your plan), create invoices, and handle basic VAT mapping.
The tiered pricing is where it gets interesting. The Basic plan at $18/month gives you order sync and customer sync. Want real-time sync? That’s the Pro plan at $24. Need Shopify Payments export or POS support? Premium at $36. Add Shopify Payments to Premium and you’re at $54/month.
The 3.5-star rating tells a mixed story. Most happy users love the quick setup. The unhappy ones report sync issues and slow support responses. One pattern in the reviews: the app works well for simple stores, but struggles when things get complex.
Webwinkelfacturen takes the opposite approach to pricing. One plan, $15.95/month, everything included. Their sync runs every 60 minutes and covers the basics: orders become invoices, customers get created, VAT rates transfer correctly.
It’s the budget option, and that’s not an insult. For a straightforward B2C Shopify store selling domestically in the Netherlands, Webwinkelfacturen gets the job done. You don’t need invoice routing or B2B enrichment if all your customers are Dutch consumers buying the same type of product.
The downside: only 7 reviews (though at 4.1 stars, they’re mostly positive), no payment registration in Moneybird, and limited refund handling. You’ll still need to manually process credit invoices for complex refund scenarios.
Full disclosure: we built this one. So take the following with appropriate skepticism, then check the feature list and decide for yourself.
The New craft Shopify Moneybird integration syncs in real-time via webhooks. No 15-minute delay, no hourly batch. When a Shopify order comes in, the invoice appears in Moneybird within seconds. Same for payments and refunds.
Where it differs most from Combidesk and Webwinkelfacturen is the B2B and international selling features:
At $29/month flat, there are no tiers to navigate. Everything is included. It’s more expensive than Webwinkelfacturen’s $15.95 but cheaper than Combidesk’s Pro plan, and it includes features that Combidesk charges $36-54 for.
The right choice depends on what kind of Shopify store you’re running. Here’s a practical breakdown.
Comparison tables are useful, but some differences deserve a closer look.
Combidesk and Webwinkelfacturen sync on a schedule. Every 15 to 60 minutes, they check for new orders and process them. This works fine for most stores. But if you’re running a high-volume operation or your accountant needs up-to-the-minute data, the delay can cause confusion: “Where’s the invoice for the order that just came in?”
New craft uses Shopify webhooks. The invoice appears in Moneybird within seconds of the order being placed. This also means faster payment registration and faster credit invoice creation when refunds happen.
If all your customers are in the Netherlands, you don’t need invoice routing. Skip this section.
But if you sell to Germany, Belgium, France, or beyond, your customers expect invoices in their language with the right payment terms. A German B2B buyer expects a German-language invoice with “Zahlung innerhalb von 30 Tagen.” A Dutch consumer expects a Dutch invoice paid immediately via iDEAL. Sending everyone the same template looks unprofessional and can cause payment delays.
New craft’s routing engine lets you set rules like “orders from DE get document style X” or “orders tagged ‘wholesale’ use workflow Y.” Neither Combidesk nor Webwinkelfacturen offers this. If you need it, your choice is made.
Here’s a scenario that’s painfully common. A B2B customer places an order on your Shopify store. Shopify validates their VAT number and applies the tax exemption. Great. But when the order syncs to Moneybird, the VAT number doesn’t come along. Now you have a reverse-charge invoice without the customer’s VAT ID on it. That’s not compliant.
New craft solves this by checking Shopify metafields and order note attributes for VAT numbers automatically, then writing them to the Moneybird contact. Combidesk and Webwinkelfacturen don’t do this. You’d need to copy VAT numbers manually, which defeats the purpose of automation.
Returns happen. When they do, you need a credit invoice in Moneybird to keep your books clean. Combidesk handles this for standard refunds. Webwinkelfacturen’s support is more limited: cancelled orders don’t generate credits automatically.
New craft creates credit invoices for full refunds, partial refunds (specific line items), and shipping-only refunds. It also registers the refund payment in Moneybird, so the credit invoice shows as settled. For stores with a significant return rate, this saves hours of manual bookkeeping per month.
You could technically connect Shopify and Moneybird through Zapier or Make.com. Both platforms offer Moneybird integrations. But let’s be real about what that means in practice.
Building a reliable order-to-invoice sync in Zapier means handling: tax rate mapping, customer deduplication, VAT number extraction, payment status tracking, refund processing, and error recovery. Each of those is a separate Zap or scenario. You’ll spend hours building it, more hours debugging it, and you’ll pay per task execution. For a store doing 200 orders per month, the Zapier costs alone would exceed any dedicated app’s subscription.
Dedicated apps exist for a reason. They’ve already solved the edge cases that would keep you up at night with a DIY integration.
The best way to compare is to actually try the apps with your own store and your own Moneybird administration. All three offer free trials. Install them, run a few test orders, and see which one handles your specific situation best.
If you sell B2B, internationally, or just want everything (real-time sync, payment registration, credit invoices, invoice routing) at one flat price, start your free trial of the New craft integration.